Any wine sold to you by Vinopolis Wine Shop is sold in Oregon, and title passes to you, the buyer, in Oregon. The buyer is solely responsible for the ensuing shipment of wine. By placing any wine order with Vinopolis Wine Shop, you authorize Vinopolis Wine Shop to act on your behalf to deliver your order to your selected destination. We make no representations concerning your legal right to ship or receive wine into any state outside Oregon. The buyer is responsible for compliance with their State Laws regarding wine import and taxation. Our sales obligation is fulfilled when the purchase leaves our shop under UPS way billing to your destination. Title to goods shipped has then passed to the buyer, and the buyer is responsible for risks of loss or damage in accordance with UPS policy and procedures. We would specifically point out to you that UPS does not accept claims for climatic damages (heat or freezing). As interstate shipping laws are constantly changing, you may want to check with the appropriate agency in your state or county. See here for more.
Legal age requirement: Wines and other alcoholic beverages may be sold and delivered only to persons over the age of 21. When you buy from the Vinopolis Wine Shop website, you affirm that you are at least 21 years old. All alcoholic beverages that we ship on your behalf must be received and signed for by an adult of legal drinking age. We encourage you to deliver to a business address to reduce the likelihood of failed delivery. If the wine is returned to us for failure to provide positive proof of age, the customer is responsible for paying all related shipping charges.
Interstate shipping: Many states have laws prohibiting or severely restricting the shipment of wine into their states from elsewhere in the country. Therefore, unfortunately we are not able to ship wine to certain states.
Order processing time: Orders of “in stock” wines (as well as the “in stock” portion of orders that include both “in stock” and “pre-arrival” wines) are generally processed and shipped within 24 hours. Special shipping requests—including rush orders, requests to ship original wood cases, etc.—should be made by phone (preferred), email, or through the “special shipping instructions” field in the online checkout process.
Futures/pre-arrivals: Futures/pre-arrival wines are not available for immediate shipment; we can provide you with estimated arrival times for particular wines by phone (503-223-6002) or email. Shipping for futures/pre-arrivals is not charged at time of order, but is determined once the wine arrives at our store and we contact you for further instructions (including shipping address and method). We do not automatically ship out pre-arrival wines. We typically email you upon the wine’s arrival and will follow up by phone if we receive no response within a reasonable period of time.
International shipping to Hong Kong: We have a very successful partnership with UPS to ship door to door to addresses in Hong Kong. As the buyer, you need only place the order and have someone to sign for delivery. Transit time can be tracked using your USP tracking number which is created and emailed once the package is shipped out. For an estimate of pricing, please call or email.
Cancellation Policy: We will gladly attempt to work out order modifications to your satisfaction. However, outright cancellations in whole or part after order placement will be refunded at not more than 90% of purchase price.
We offer the following shipping methods. Transit times are estimates and cannot be guaranteed.
• Ground: Delivery typically in one to five business days, depending on distance. Longer for forwarding services.
• 3 Day Select: Delivery typically by the end of the third business day.
• 2nd Day Air: Delivery typically by the end of the second business day to most areas.
• Next Day Air Saver: For business addresses, typically next business day delivery by 3:00 or 4:30pm where UPS Next Day Air delivery is committed by 10:30am or 12 noon, respectively. For residential addresses, typically next business day delivery by end of day.
• Next Day Air: Typically next business day delivery by 10:30am, noon, or end of day, depending on destination.
Estimated shipping rates for each of these options are provided during checkout. At the time of shipment, we will send you shipment tracking number.
Customers who wish to order online for pick-up at our retail store may select “in store pickup” during checkout.
Special shipping requests—including rush shipping, international delivery, requests to ship original wood cases, etc.—should be made by phone (preferred), email, or through the “special shipping instructions” field in the online checkout process. We make every attempt to fulfill requests, but they are not guaranteed.
HOLDS FOR FUTURE SHIPPING
Buy now and hold your wine until it’s safe to ship! During checkout, select “Hold for Future Shipment” in the shipping options. You may schedule shipping in advance during the check out process or by email or phone (503-223-6002). Your wine will be held in the customer storage area of our climate-controlled store. No fees apply!
Our shipping rates include the cost of insulated foam shipping containers. Estimated shipping rates are provided at checkout based on shipping address, shipping method, and number of bottles in your order. Note that quoted shipping rates are estimates, and actual shipping charges may differ based on factors which are not taken into account by our automated shipping estimator. For example, due to their heavier weight, sparkling wines (and some non-sparkling wines that come in heavier bottles) are charged an additional amount above the estimates provided. Also, shipping charges for unusual bottle sizes cannot be accurately estimated in advance.
Flat Rate Shipping is available to Oregon, DC & California and is applied to single orders of any size shipped to a single delivery address.
California – $30 any size single order
District of Columbia – $45 any size single order
Oregon – $17 any size single order
(The Fine Print: Flat Rate Shipping applies to each order of any size shipped singularly to one address. Later additions, multiple delivery addresses, held orders, multiple order consolidations, and later arriving pre-arrival orders will incur additional shipping charges. Offer does not apply to wine held in storage or multiple invoices consolidated into one shipment. Wine is shipped via Ground. Adult signature is required.)